At Sanigreen, we take the protection of your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our online services (website, mobile applications, and other related services), as well as any information we collect offline. By using our services, you agree to the practices described in this Policy.
Scope of this Privacy Policy
This policy applies to all Sanigreen services that link to this policy, covering both online interactions (such as the website) and offline services. Our services are primarily intended for users within [country or region]. If you are located outside of [country or region], we recommend not using our services, as privacy practices may not be consistent with local legislation.
Information We Collect
Information You Provide to Us:
When you interact with our online services or make a purchase, we collect personal information you provide directly, such as:
- Name, address, phone number, and email address.
- Information about your purchases, preferences, and any inquiries you make.
- If you opt into our promotions or loyalty programs, we may collect additional information, such as financial data or purchase history.
Automatic Information:
We automatically collect information through technologies such as cookies and other identifiers when you use our services. This includes:
- Your IP address used to access our site.
- Device type, operating system, and browser used.
- Site usage information, such as the pages you visit and the time spent on them.
Use of Cookies
We use cookies to enhance your experience with our services. Cookies allow us to remember your preferences, assist with site analytics, and provide relevant content. The types of cookies we use include:
- Necessary Cookies: These are essential for the basic functionality of the website.
- Preference Cookies: These allow the site to remember your choices, such as language or region.
- Statistics Cookies: These help us analyze how the site is used so we can improve it.
- Marketing Cookies: These cookies track your behavior to show you more relevant ads.
You can manage your cookie preferences directly through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve our products and services.
- To communicate with you, such as responding to inquiries, processing orders, or sending important notifications.
- To personalize your experience with our brand, including offers and promotions based on your interests.
- To conduct analysis to understand how users interact with our services and improve them.
Disclosure of Your Information
Sanigreen does not sell your personal information to third parties. However, we may share your information with third parties in the following circumstances:
- Service Providers: We work with service providers to manage our operations, such as payment processing, data analysis, and IT infrastructure. These providers have limited access to your information and are obligated to protect it.
- Franchisees and Affiliates: If your inquiry is related to a franchise application or services in a specific location, we may share your information with the relevant franchisees or affiliates to respond to your request.
- Legal Compliance: We may disclose your personal information if required by law, regulation, court order, or to protect our legal rights.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or alteration. These measures include encryption technology, access controls, and internal audits. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable laws, you have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your data.
- Objecting to the processing of your personal information under certain circumstances.
- Requesting the restriction of the use of your data in certain cases.
If you would like to exercise any of these rights, please contact us using the details provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once it is no longer needed, we take steps to securely delete it.
Children’s Privacy
Our services are not intended for children under 16 years old. We do not knowingly collect personal information from children under 16. If we believe we have received information from a child, we will take steps to delete that information.
Changes to this Privacy Policy
Sanigreen reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and if the changes are significant, we will notify you. We recommend that you review this policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, or if you wish to exercise your rights, you can contact us at: